We’re always happy to help you fix any issues you may encounter. We take great care to ensure that everything is compatible before updating plugins, themes, or WordPress core software, but sometimes things don’t go as planned and things can break after an update. If that happens, don’t worry! We’ll spend up to an hour trying to fix the problem for you. And if we can’t get the latest version of the theme or plugin to work properly on your site, we’ll simply roll back the update to the most recent stable version, and give you a recommendation for how to move forward and resolve the issue.

Our team will assist until your website is clean, safe, and back online.

You can ask us as many questions as you’d like, and if your request is covered by your plan, then we’ll take care of it right away. Our plans include up to fifteen (15) minutes of issue investigation per request at no additional charge. If the issue requires more involved analysis and investigation, we will send a cost estimate to investigate and resolve the issue.

Yes, we offer improved pricing for clients with 5 or more sites.

We offer a full refund within the first 30 days of purchasing one of our plans. If you’re unsatisfied with our service for any reason during your trial period with us, we’ll give you back 100% of the money you gave us.

Yes. We partner with many agencies to make sure their clients are well supported once their site has launched.

By offering one of our WordPress maintenance plans, agencies can deliver greater value to their clients, improve their bottom line, and add a new profit center for future growth.